Thank you for shopping at Digital Space. We want to ensure that you are completely satisfied with your purchase of digital products. Please read this Refund Policy carefully before making a purchase.
Refund Eligibility
Digital Products: Due to the nature of digital products, all sales are final. We do not offer refunds or exchanges for digital products once they have been purchased and downloaded.
Exceptions: Refunds may be provided in exceptional circumstances, such as:
- If the digital product is defective or does not perform as described.
- If the digital product is not delivered or made available to you after purchase.
- If the purchase was made fraudulently or without authorization.
How to Request a Refund
If you believe you are eligible for a refund based on the criteria above, please contact us at [[email protected]] within 7 days of your purchase. In your refund request, please provide the following information:
- Your name and email address
- Order number
- Description of the issue or reason for the refund request
- Any supporting documentation or evidence, such as screenshots or error messages
We will review your request and respond as soon as possible. Please allow up to 2 business days for us to process your refund.
Refund Process
If your refund request is approved, we will process the refund using the original method of payment. Please note that it may take some time for the refund to appear in your account, depending on your bank or payment provider.
Changes to This Refund Policy
We may update our Refund Policy from time to time. We will notify you of any changes by posting the new Refund Policy on this page.
Contact Us
If you have any questions about our Refund Policy, please contact us at [[email protected]].